John

John

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1
Review
2.0
2 out of 5 stars
Average rating

Reviews by John

SO

Southwest Airlines

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2 out of 5 stars

This Airline is quickly approaching the…

This Airline is quickly approaching the Spirit Airline category. I have been using this Airline for the past 10 years. The service has gotten worse in flights are always jam-packed now with people trying to put stuffed carry-on bags which cause other people who just bring say a carry-on and a duffel bag small size by the way having to put it under somebody else's seat because they don't have Ruby and over here because the Flies are so packed. Also it appears that the airlines has also quit doing a lot of direct flights and they're doing connecting flights now. I flew somewhere recently which could have been a 1 hour and 45 minute flight instead it was to 1 hour and 10 minute flights with a 25 minute layover. After getting off the plane I realize that I was getting back on the same plane they used to tell you that that was the case you could stay on the plane stay in your seat and they would just come by and collect the trash and asked me if you wanted anything to drink they don't provide that option anymore. My flight home was on a Sunday and it was absolutely miserable. The first flight took me to a 2 hour away destination which was in the opposite direction of my home I had a five hour layover in Chicago here before and then had another two hour trip home so it took me nine hours which by the way I had to forward at 5:35 a.m. in order to do this flight to get home by 3:00 in the afternoon. My next option was a flight with a nine and a half hour later over that would have put me at home at 10:30 at night and then the options just got worse from there bleeding over into Monday at 1:00 a.m. in the morning. It is amazing how much money the airline industry makes and how much worse their service gets and they're held to no standard while they're able to gouge us for ridiculous prices because I'm also paying double now what I used to pay to fly