RIGHTIO
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AVOID AVOID AVOID
An elderly family member contacted this company to get a toilet seat replaced and two taps looked at which were dripping. Due to a death in the family, she didn't want to bother anyone so did this herself. Usually we handle these things for her but she didn't want to bother anyone. She was charged almost £200! The toilet seat was also provided by her and he was in the house less than 20 minutes. The taps were not fixed and could not be fixed as the guy didn't have the parts. He advised her she would have to pay extra to have him come back and fix them. Absolutely ludicrous. Once we found out, I contacted the company and they were less than helpful. They advised they would not be amending the bill she paid and didn't appear vulnerable. Disgusting company, please don't give them your money.