RSD Travel
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Very disappointing experience and definitely not worth the money
We've just returned from the Croatia Cultural Tour. This is absolutely the worst holiday we have ever been on. The alleged 4 star hotels, with the exception of our first and last night stay in Dubrovnik were nothing like 4 star as advertised. The tours were interesting but far too much time spent travelling and very little time to explore such lovely sites - some days 6/7 hours on the coach!! The tour guide was extremely rude and unpleasant - he banned 4 people from getting on the coach to our final relaxation week as he claimed they were rude, definitely not true, and anyone who said you can't leave people behind was threatened with being banned also!! The trips to the carpet, jewellery and leather showrooms were very unpleasant as we were virtually told we should buy something- some sort of commission for the the tour guide springs to mind. The final straw was the week in Pearl Beach Resort, our alleged luxury 4* hotel relaxation week. The rooms were shabby and never cleaned - curtains were torn and hanging off curtain rails. The food appalling and virtually inedible. The same food was served at each meal. Everything cold, dried up and with flies all around and on the trays of food. There was no choice or indication of what was suitable for vegetarians, nor any information for those with allergies, especially nut allergies. Needless to say there were lots of tummy bugs going around. We felt bullied in to paying the additional all inclusive gourmet food package as we were told there was no where else to eat- not true as there was a restaurant about 10 minutes walk away - again commission springs to mind! For us the all inclusive package was a complete waste of money! The staff were rude and not interested in any issues raised. This was our first experience with RSD and we definitely will not be booking through them again.