The Mobile Guru
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Fast and professional service
Nothing but praises for this business! If only other businesses realised that the key is good communication and customer service. I sold my phone by posting it in with a label provided by MG and the price quoted was fair and the best available. The instructions and the MG website are clear, including returning the phone to you if you aren't happy with a revised offer if you have misclassified the phone's condition. I received an email within an hour of the phone arriving at their office. By the next afternoon (during a busy period), the phone was assessed and the quoted value deposited in my account, with email updates all along. The only thing I might suggest is an option on the website for the seller to add insurance at their own cost to the Aust Post prepaid return label. I added this at the PO but it was a bit complicated for them to do it. Overall, great service, will use MG again.