Bank of Ireland
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Loan approved >2 months
Waiting nearly a month for a small loan approval. Loan tracker doesn’t update and called after a week for them to tell me I need to send in documentation(proof of adress and name). Sent all additional information two weeks ago and still hasn’t been verified. Called multiple times and told the correct information is there but no time is giving for verifying documents. Supposedly got moved to priority list last Thursday so this is the fifth working day since then and still absolutely nothing. *update. Still waiting after over 2 weeks once I went to priority. I feel like they just avoid you altogether. *update 2. It’s now the 1st of July and don’t know if I’m any closer. Nearly 7 weeks and have called approx 10 times. Not in a big rush for the funds so I’m being exceptionally patient but my god this has been the most ridiculous ordeal I’ve ever gone through. Update 3: Got a call from Dublin base on the 14/15th of July saying they don’t accept phone bill as proof of address after being told they did. Strange they don’t but even so. Two months before I get told. No wonder Revolut is taken over. Final update. I was approved and funds on 22.07. Over 2 months. Approval much quicker when I sent in another proof of address but it was all over the fact I had sent in a phone bill which they don’t accept. I rang customer support again and they confirmed they do accept phone bills but when you check the bank of Ireland website it shows they don’t. Updating to 2 stars cuz hey got the funds and Revolut are impossible to get a loan off.