TSB
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Refreshingly straight talking
I have worked with Katherine from TSB on my remortgage over the past year and her knowlege, candor and can do attitude are second to none. I really wish dealing with other companies was like this. She made the whole process easy and nothing was too much. It's very refreshing to have a normal conversation not a robotic response. On top of this when I initially took out the mortgage my experience was similar with her colleague.