HU
Huws Gray
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training required
Ordered soil for delivery at 4pm on monday. Received an email on Tuesday to say they had just received the order and it wld be dlivred on wednesday. At 11.14 I called the branch and was advised that it will be delivered today, however they cant give a time slot. I sent an email to the assistant branch manager who in response called me. He was very abrupt and rude, and persisted to talk over me. Some training required regarding customer service.