Singapore Airlines
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Disappointing end to our Honeymoon
We were delayed on another Singapore airline flight from Bangkok to Singapore, which caused us to miss our connection at Singapore to travel to London. We had paid for extra legroom as a nice end to our honeymoon on the return leg, being a 13hr flight, but were downgraded to standard legroom middle seats away from each other, despite there being two seats next to each other available in a higher class which we could have been upgraded to, but Singapore airlines wanted an additional £1.7k each for the pleasure. I understand not upgrading people in general as others have paid large sums of money for the next class up, however when the only option is being downgraded from extra legroom seats next to each other, to middle seats away from each other, due to Singapore Airlines’ own delay, the outcome here did not seem fair. We were also promised a honeymoon cake and champagne on our return leg, but this was never received.