Ra

Mar 28, 2025

Do not go with lease with VW- Bad service if you plan to buyout they will rip you Apart

I have a Volkswagen Atlas which is coming out of lease. I called Volkswagen to provide information for buyout. They have a system that for anything dealership will do, as you know dealership they tried to rip a lot of money so that I will stick with upgrading the car. Why on earth, VW has restrictions that dealer from where I got the lease they can ONLY sell and do the SAFETY. I should be allowed to go to any dealer and I should be able to do Safety from any renowned companies instead of wasting money on dealership. I won’t advise getting lease with VW, they give hard time if you plan to buy your car. I have my friend who did lease buyout with Nissan, he just called Nissan Canada finance and they did all, just sent him paperwork, he sent the cheque and he did safety went to service Ontario and transfer done with no dealership as a third party. VW said dealer will also charge me $1000 for helping in paperwork. Ridiculous Got a response on my review - contact again we will take care of you! Update- I called again; very rude customer service, only response they give we are not car sales for everything go to dealership and they may charge extra dollars, we are not selling cars.. so tell me VW, if I have car, and I am not a dealership so in this world I can never sell my car?? How come you guys don’t know anything when customer wanted to buyout your car? All in all, this is the only company trying to rip off.. Nissan, Hyundai, Acura all are so efficient very streamlined process if you want to buy out- very bad experience