Dolphin Utilities
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Very disappointed by this service
Very disappointed by this service. I have used this service multiple times and invited friends and family to use it too.. on this occasion I was offered a new package to change providers. I agree to the new provider and I informed Monica that my contract wasn't up till the 19th of June so she said she would put this as the start date.. contracts were sent over which I signed.. I received a bill from my current provider with an €100 early exit free after I had told them I was in contract till the 19th of June.. I have messaged them a number of time re this €100 as I feel that they have made the mistake and that they should reimburse me the same.. my numerous messages have been ignored. I find that this is not right way to deal with loyal customers. So other beware.