EC
Economy Energy
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EE still taking direct debits
EE still taking direct debits. DDs for both gas and electricity taken today. I understood OFGEM advice to not cancel direct debits was to simplify account transfer in the future, not to make it easier for EE to rack up my outstanding credit even more. Fortunately my bank has reclaimed the amounts and advised to cancel the DDs which they've now done. I tried to contact consumer affairs at OFGEM but after spending 4 minutes on the phone selecting options and listening to messages the line just went dead!! A similar experience to trying to contact some energy companies?