ROCK Insurance Group
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Horrendous experience!
Horrendous experience!! I had used them before and no issues. However, everything has changed now. I had to add a new medical condition to my existing travel insurance and was expecting to maybe have to pay a little bit more. To my horror, Rock Insurance now don't want to cover me anymore and forced me to cancel my insurance and I had to take one out elsewhere again. On top of that, they only want to issue a refund of 65%!!! Customer Service is useless, as well. I have now managed to log a complaint after have been previously lied to. If you don't want to waste money and time, stay away from them!!!