Amy Munnelly

Jul 29, 2025

Excellent customer service

I recently had to do my yearly review with PayPlan and have always found them brilliant- on this occasion I had just had an experience which had caused me a lot of anxiety, stress and worry in my personal life. My advisor was Helena Pickett 'Ellie' and she was truly amazing, I really can't praise her enough, it was like talking to an old friend! We did the review and since talking with her, I don't know how but my anxiety levels have dropped and it was so lovely of her to say she was just at the end of the phone if I needed her. I really can't sing her praises enough!