Premier Stores
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Very Odd Behaviour
Zero stars after today. Having told the owner in the Halstead, Kent shop that one of the Bisto chilli con carne meals (which I never asked for a refund for) was so disgusting that I wouldn’t give it to a dog it was obvious that he’d never forgiven me because he has been so cold and unfriendly. Today I bought some chocolate and asked for a receipt for reimbursement to which he replied “You’re not bringing it back are you?“ (the first communication in months!) to which I responded that I wouldn’t and asked him why he would ask such a question. He then kept saying “It’s not dogfood.“ and bitterly reminded me that I’d said that one meal I bought I wouldn’t give to a dog! it was such odd behaviour that I couldn’t hide my shock. I said “I’m entitled to an opinion aren’t I?“ but he just kept repeating that it wasn’t dogfood! I’m not sure why such unfriendly, bitter people work with the public. Above all others, they need to be friendly and helpful. We will never shop there again under any circumstances. 😔