Singapore Airlines
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Standards Have Definitely Dropped.
I've been flying with Singapore Airlines for very many years now and always found them pretty good, but I'm currently on a holiday having flown with them from London as per usual, only to be NOT looking forward to going back. The staff were unfriendly, the plane felt cramped and the food was disgusting. Breakfast and lunch were served in reverse, which just felt weird, and one of my meals was so inedible I asked for something else and waited forever for them to decide if I could have it. They seem to think that gluten free also means everything else remotely possible as an intolerance had to be excluded as well, so I got nothing that even resembled food! Last year the gf food was a better experience. Their in-flight entertainment movies aren't anything special, with little in the way of the new releases they'd normally show. Their krisflyer air miles seem almost worthless too. Overall it was so average an experience this time, I'm considering using a different airline next year, for comparison. I feel Singapore Airlines standards have slipped a long way. Flying with them is no longer something to look forward to as a great part of the holiday. For the first time ever, I'm actually dreading going home with them.