EWT Water
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Total disaster
Used to be great, but it's far in the past! Don't waste your time and money, the service EWT are providing - just a disaster! Better to go somewhere else… We dealt with the company for more than 2 years and after the service this year we decided to move to another company. The initial service was delayed for almost a month! When we finally got the service scheduled - it got cancelled and NOBODY contacted us, they just never showed up and when we finally were able to reach out to them (which is by the way mission impossible) they just told us that the engineer cancelled our appointment and they don't know why… Our numerous emails, completed contact forms on the website and requests for callback through the app were left ignored! And we received no apology for all the inconveniences whatsoever! When the engineer finally came, he completed the service in 10-15 mins max (much faster than it was done in previous years, therefore I assume that the quality of the service was not as it was before) and he didn't change the tap (which was always done before) and told us that its €50 extra (nobody told us that before he came) and that he doesn't have with him anyways… So, the company is a total disaster, save yiur money and time and stay away from them!