DrL

Aug 20, 2020

Appalling experience all round

Had to return jeans after seams came apart. Edwin asked me to return jeans to them (at my own cost), which I did. After being told the jeans were repaired, the jeans came back exactly the same. Edwin asked me to return them again (at my own cost), and when jeans came back, the repair was poorly completed. An appalling customer service experience and I won't be buying from this company again.