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Checked a pair of shoes online
Checked a pair of shoes online. Wanted to try in store but it was not in stock. I called the helpline and they advised to go into the store and order it from there and it will be delivered to that store. I went to the store the very next morning. The lady checked its price online and that was increased by £10 in just one day. I showed her the picture I took with price but she refused to take it further. I sent a complaint to their office, a reply was received in which the advisor didn’t even bother to read the details. Absolutely ridiculous and unacceptable service.