Deluxe Cruises
View company profile →
First time booking with Regent…We have used Lesley Monk and her team…
We have relied upon Lesley Monk and her team at Deluxe Cruises quite a few times in the past and always found them very responsive and helpful. On this occasion, Claire Jeyes was our main contact person at DC and she acquitted herself very well. One mild disappointment was that historically we have sailed Silverseas or Seabourne; being the first time sailing with Regent we had anticipated something quite similar. Regrettably, Regent disappointed on a number of fronts and one wonders if differences between the cruise lines might have been communicated to us by DC? In addition, as we booked our cruise quite early, we noted fare reductions along the way; again we wondered if DC might have been more proactive in advising us of this. On a very positive note, once we alerted Claire to the fare changes, she very promptly assisted us to have our fares reviewed. Overall, a quite good experience albeit perhaps leaving a little something to be desired.