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If can gave less than 1 star would give…
If can gave less than 1 star would give it. 1st time experience with AutoUnion in Wroclaw Airport. Once made booking flight number was provided and mrs was on time but no one from autoUnion was waiting even been given info that the driver will wait in the terminal. Representative tried to force to take the additional insurance claiming that our private insurance which covers excess from car rental companies will be so much hassle as in case of any damage we will need to claim back and so one. SO they are already assumme that the car will be damaged. Given car was in extremally bad conditions, scratched and little bumps all over the car. We are renting cars for past several years and never ever seen such car in such a bad conditions. What is looks like they are charging customers for damages and never actually repair them as this is additional source of income for them on top of the fact that we are aware that they need to sell the extras as they are on high provision when customer say no they shall finish their conversations. So pushy compared to other to other car rentals companies. Most likely never use them again. And this is our experience prior returning so will see what feedback will be given once we return the car as having quite bad feelings already