EC
Economy Energy
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Useless customer service
As with many other complaints on here Economy energy are a nightmare. I left in April 2018 and here we are mid November and still not sorted final bills. I am in credit on my electricity account by £220.80 and in debit on the gas. I have asked them to transfer the credit to the debit and have paid the balance, yet get increasingly threatening emails for the full gas amount. I am sick of telephoning and someone promising to sort it out the next day! Ha ha ha, never happens. Wish I had never gone with them.