Travelocity
View company profile →
Last 2 travels with this company was a…
Last 2 travels with this company was a disaster. on 8-16-20, we arrived at the airport 2 hours early....our flight had already left. talked to the airline, they had changed the flight 3 times since we booked it. We were never notified on any of the changes. Travelocity also tried putting the blame on the airlines for not notifying us about the changes, they notify the agency you book with, then the travel agency is to contact you. 4 hours on the phone (while at the airport), they did not want to reimburse us for an extra night stay, the taxi rides, food, or lost wages since we had to call into work& take a vacation day. I HIGHLY RECOMMEND THAT OTHER TRAVELERS BOOK WITH ANOTHER TRAVEL AGENCY.!!!!! This was the 2nd time in a row that we have had problems with this booking agency. So travelers beware that if you book a nonstop flight , for example from one of our trips, it was changed multiple times to a layover at another airport. So dont pay the extra for the nonstop flight....they will change it to be at least a 1 or 2 stop flight. I filed a complaint with the BETTER BUSINESS BUREAU as well.