Teachers Mutual Bank
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RUN 🏃♀️ FROM TMB
Twice in 2 weeks the "new" updated app has crashed and the website has been non functional. Unable to log into my account. I spent days trying the get assistance from the 'COSTUMER WE DONT CARE TEAM'. TO BE TOLD we are unable to verify you online. When asked why, the response " it is not our policy to tell you why". Went to the Melbourne branch - 3 hour drive mind you - all was sorted out. NOW 2 weeks later SAME THING AGAIN only this time no one answers to the phone or calls back. I have not been able to access my accounts online or on the app now for almost 72 hours. Monday morning I am back to the Melbourne branch to lose my account then to open a new account at HSBC - TMB you are a joke SEE YA.