Heart Internet
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Contant issues recently and support either do not answer or take days
Unfortunately, i have to write another BAD review about Heart Internet, a company I've been with for many, many years. Since the take over, the reliability and service has been dreadful. I beleive i've been very patient with them but i've had issue after issue from email, ftp and support responses or the lack of them. It's been 8 days since i raised a ticket and no repsonse. They've say in a previous ticket, the issues are due to upgrades happening and the lack of response too, ir the ticket got stuck in a queue :-/. I've referred quite a few friends to Heart, business and otherwise. They've been speaking to me recently and say they're so frustrated and are now looking to leave. It's a shame cos been a good hosting company up until now. Come on Heart, up your game before you have no customers left !