Alija

Feb 25, 2022

Longest wait time and bad re

I've been ordering multiple items from their website on multiple occasions and I always have to wait for at least a month because for some reason there is always a problem. Every time i ask them what the problem is they find something new. I ordered a jersey and got told there is a problem with their printer ( to make custom prints) okay fine, that can happen. Support told me I have to wait 5 business day before it will get shipped. Fine I wait. 7 business days later I haven't heard anything and ask them when they will send my stuff. They told me there is a further delay. Okay fine I'm gonna wait more. They told me it should take a couple of days. A couple of days went by and you guess it, Its delayed again. I waited for 5 "normal" days and wrote to their support team again since we past the 2 week mark and my stuff is still in their warehouse. They told me that my items are in transit to one of there EU warehouses ( they are shipping from the UK ) Okay fine I´ll wait. 5 days later again I have to contact them and you guess it again.. They told me that my stuff is now stuck in customs and I have to wait again. We past 20 days mark since I ordered my items from their website, so it will take around 7-10 days before it gets to me if I'm lucky. It can happen once, but this is not the first time I experience a huge delay on my stuff. Sorry to say, but I'm not gonna order anything from your website again. Cause I know that whatever I order will get delayed. I love the G2 organisation and I will continue to support them but come on.