esure
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Absolutely shocking behaviour!!
Absolutely shocking behaviour!! Had abit difficulty paying my car insurance as I’ve just started a new job so needed to wait until I had the payment. Yesterday September 12th 2025 phoned up to make it and was told my insurance would be getting cancelled and they would need full payment to continue £680 the remaining as I pay monthly. Also the lady I spoke to wasn’t helpful at all and had the cheek to say that they didn’t want any financial burden putting on to me? which surly must of been some sort of joke as they expect me to pay £680 by the 23rd of September ‘how does that work’ surely that’s the opposite!!!!! So I don’t know what I’m going to do because if I cancel I’ve still got a payment to make unsure how much it is. My I also add this is the second year with this company first was fine no problems but this year total opposite. Bit of useful information for ESURE!!!! Look after your customers… Also phone call was recorded as I could tell by the start something was up with the lady speaking manners cost nothing…..