CE
Celebrity Cruises
View company profile →
Terrible Customer Service
Such a shame that after a lovely holiday I had the misfortune to contact their dreadful UK customer service dept. My issue concered the drinks package which we paid for but they changed without warning. The first response took 2 weeks, when I asked for it to be escalated the second response (which was the same get lost message) took a month. No way I could recommend this company to anyone.