Annonymous

Annonymous

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Annonymous

IN

Internet Reptile

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1 out of 5 stars

Disgusting Customer Service & even worse live food product.

This is one company I will never use again. The live food never arrived I had to complain and only after this was another tracking number provided, and my food shipped. The company progressed to lie saying Royal Mail had separated my parcel when Royal Mail didn't even have that parcel until later that evening. When the live food arrived, half was dead. I have now been over a week trying to get reimbursed and the customer service seem to disrespect and disregard when contacting them to rectify the situation. I have had no other alternative than to perform a S.75 to try and recuperate my lost funds. Disgusting service and even worse customer relations. One company I will never return to, an abomination to the hobby they serve.