Singapore Airlines
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Very poor help (acctually no help if you want to change the flight - they add super extra costs)
For many weeks my problem hasn't been solved. I asked via e-mail for making a change in the reservation, and they reply after a week changing prices within the time. They cannot find any new date with as low additional costs as possible and want from me to define exact day. When I did it, I had to wait one week and they agreed but expected high additional payment. They want much more money for making a change in dates (it is possible in the already bought reservation) than it was paid. They want even more than for new tickets. Cancelation is possible with a refund equal to 10% of the initial price. You were my favorite airlines, now I am going to use other companies what will be cheaper than making the change in SA. I am disappointed as you cannot solve a relatively easy issue: 1) change dates in the reservation of my wife without super extra additional costs, 2) sell me a new ticket for the same outbound flight as for my wife, 3) add an infant to the reservation of my wife. Easy, isn't it? Shame on you!