Faulty bath.
About 18 months ago i had a bathroom replaced. The Roca bath was supplied by Travis Perkins and fitted by a local tradesman. Within 12 months of fitting two defects appeared in the bath. The plumber who did the works came out and viewed the problem and said he would liaise with Travis Perkins. He assures me that he has made Travis aware of the issue but they have not taken any remedial action. In view of this and in accordance with the Consumer Rights Act 2015 I have liaised directly with Travis Perkins who have told me that it is the plumber who needs to pursue this, he tells me that he has spoken to Travis who are obviously aware of the situation but choose not act. In correspendence they claim they have contacted Roca who allegedly state that the flaws aren't covered within the warranty. Neither Travis nor Roca have been to view the flaws. In one email from Travis the following comment was made " On behalf of Travis Perkins we would not have anyone qualified to view or offer any opinion on the damage/fault". The Roca "The Gap rectangular acrylic bath" is backed by a 25-year manufacturer guarantee but it developed defects within 12 months which the retailer won't directly address. The last correspendence was on 11/02/25