White Stores - The Outdoor Living Store
Read all reviews for White Stores - The Outdoor Living Store →
Defective pergola installation and poor after sales service
After a defective installation of a pergola on 6th June, Whitestores promised a revisit from the installers - I have called and emailed multiple times and 3 weeks later there still no date for revisit. The customer service teams is not able to provide any information and it can take 10 minutes to get through on the phone. Every time they say someone in management is dealing with it yet they refuse to put you through to the person who is dealing with it.