Zoomo
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I bought a 2nd hand NCM Venice plus…
(AUSTRALIA) I bought a 2nd hand NCM Venice plus from zoomo. Unfortunately due to issues in my personal life, I didn't get to use it for a while. But when I did, after just the 2nd ride (both were about 1km total) a spoke broke, one of the disk brakes broke and the other one is basically barely functioning. This wouldn't be an issue if they'd said they would repair it. But they tagged me through three different support teams over a few days, only to tell me that its not covered as its considered "wear and tear". Two rides shouldn't have wear and tear, especially when you claimed to do a very "thorough inspection" to all pre-owned bikes. All in all, I'm going to have to spend around 15-20% of the bikes cost on repairs after just 2 rides. DO NOT USE ZOOMO UNDER ANY CIRCUMSTANCES.