Rent a tech
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Waste of money
EarthCare (aka Rent a Tech) in Orlando is a scam, do not do business with them! I contacted them to install a new water heater and was instructed to send a cash payment of $150 to schedule the job. They gave me an 11 to 1 timeslot on 12/26. I waited until 5 PM and no one showed up or called. I called them and they rescheduled the job for 12/30 from 9 to 11. I waited until 4 PM and again a no-show. They offed to reschedule yet a third time but I declined as I had to drive 2-1/2 hours each way to the location. They said they would give me a credit but not refund my payment. Given that they twice failed to do the job I declined. It was at this point that the representative explained that they are not a plumber, rather they are middle men who subcontract all their services. I sent them an email with all the facts asking for my money back. I asked for a response within 2 business days and a check within 10 days. I have neither heard from them nor gotten my money back. Earthcare/Rentatech are a scam, unreliable and insensitive to customers’ situations. What a waste of $150