White Stores - The Outdoor Living Store
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Problem resolved quickly, efficiently and with courtesy
Having placed an order for spare parts for my outside dining set , the package arrived today , but with a missing item. I rang straight away and spoke with Millie in customer services. She asked a number of pertinent questions about the delivery and state of the package and identified the issue and had no hesitation in identifying a stock room error. She immediately arranged for the missing item to be sent fast delivery and sent me email confirmation which arrived within minutes. The problem was solved quickly, efficiently with trust and courtesy. I wish this was the standard of all contacts with companies following such issues I have experienced . Thank you