eSky Travel
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I feel angry
I feel angry, disappointed, and deceived. eSky is a dishonest and misleading company. I thought I was booking directly with the airline because their website URL included the airline’s name. That already felt like a trick. I chose a slightly more expensive flight because it supposedly included checked baggage. After I paid — at a price that appeared about 30% lower at the start — I realized checked baggage was not included, and I had to pay extra. That was never clearly stated. I also paid for their so-called “All Risk Trip Cancellation Insurance”, which sounds like it covers everything. But it turns out it only applies if you're seriously ill or in an emergency — it does not cover cancellation due to being misled, even though I have clear proof of the deception. When I checked the airline’s official website later, I found a cheaper ticket that already included baggage. This was a total scam. I feel tricked and angry. I will never use eSky again and strongly advise everyone to book directly with airlines. eSky is not what it pretends to be — just a shady middleman profiting off confusion.