Marsh & Parsons Estate Agents
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Warning! Not recommended for landlords or tenants!
Terrible response time for handling issues after moving in. The check-in process was a mess (they wanted to delay it, despite our movers stamping at the door!), the check-in cleaning was awfully poorly done and the windows and gutters were NOT cleaned as agreed upon. It’s been almost a MONTH and this is not resolved. The check-in clerk discovered mould all over the property, which is problematic for my husband with asthma and our young children. The realtors have not responded at all to our complaints about this. The only reason I do not give a 1 star is because they were very eager and proactive to have us sign and easy to deal with during the search process. After signing and paying the deposit, everything stopped. As a landlord, I would not want this company dealing with my house. They did not check the basics in the contract were lived up to, the property has dilapidated in their ”care”. Reports to the landlord were met with surprise ”I had no idea!” which is a very bad sign. Would NOT recommend to tenants OR landlords.