Southwest Airlines
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SWA Canceled our flight to Vegas 3 hrs…
SWA Canceled our flight to Vegas 3 hrs before take off (6:30am) via text 11/1/21. We were advised to jump online to re-book, by the time we did there were no flights available. We were meeting friends , pre-paid hotel, had Lionel Ritchie tickets and this was a vacation we had planned 10 months in advance. We never got to go because other airlines same day booking were astronomically high. We missed our concert, vacation and friends because of SWA employee no shows, this was the reason for cancellation. We complained to SWA and their response was a $150 voucher 😂😂😂, after losing out over $1500 in hotel fees and concert tickets. BEWARE OF THIS AIRLINE trying to make amends at faults of THEIR own.. THEIR customer relations dept are horrible and would not recommend flying with them ever. They can take that $150 voucher and wipe their A_ _ with it. ***LAURA SANDERS- SWA customer relations department****