Taylor Robinson Estate Agents
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Don't use these lying estate agents
Over a 5 week period, we viewed multiple properties and finally found one with Taylor Robinson. We put in an offer and the seller excepted. Everything was going fine, we had the surveyors ready, we had a mortgage on the new property and then our buyer pulled out, so we contacted Taylor Robinson to let them know the situation and that our estate agent was contacting the second bidder on our property as we spoke to see if they were interested, which they were. Within half an hour of telling Taylor Robinson. We had an email telling us that we pulled out and the seller wants to go with the second bidder. Alarm bells started ringing as there was no way James the Branch Manager could have called the sellers to let them know we lost our buyer, then contact the second bidder on the seller's property to get a confirmation, then go back to the seller and tell them that the second bidder was interested. So we contacted the sellers and spoke to them directly and this is where the truth comes to light. James lied to the seller telling them we pulled out and weren't interested in the property. Lied to us saying the seller didn't want us to proceed. Then we find out from talking to the sellers that Taylor Robinsons is selling the second bidder's property and they are buying the seller's property. Not only is James a liar but he will find a way to mess up an offer to his benefit. We are now going to the ombudsman as this estate agents need investigating