Victoria

Victoria

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1
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1 out of 5 stars
Average rating

Reviews by Victoria

FI

Five Star Properties and Bliss Beach Rentals

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1 out of 5 stars

Worst Company EVER.

The house is good. This was our second time staying here. HOWEVER...We did have 4 of the toilets back up and the whole house and outside around the pool smelled like sewage. This was how is was when we arrived at the house on a Friday. Considering this, we contacted the management company right away who sent out a maintenance guy. He told us it was more that he could do and they would send a plumber. We did not see a plumber until Sunday. So 2 days of our stay we couldn't use 4 toilets and had to smell sewage. Did not even get acknowledgment or apology from the management company. If you do decided to stay here, you better make sure you don't accidentally leave anything at the house. We forgot to empty a drawer in one of the master bedrooms and know exactly which one. Strangely, housekeeping didn't find that drawer full of clothes. So we were out several hundred dollars in clothes because "they didn't find them" which no one can even give you a courtesy call to let you know that they didn't find them. If I were the owner of this house, I would RUN from the company and use one that actually cares about the guests and treats people respectfully.