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TUI Cruises
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Just returned from a American dream…
Just returned from a American dream cruise It was more of a night mare tender running aground Day at sea to get off the ship for 4 hours then another sea day engine fire ( small ) 7 hours back to port from engine room fire total nightmare the food was terrible this is the only cruise I’ve lost weight on with worry You reception staff walked away from me when asked I a question your captain could not even address us on how we was getting back to the uk your customer communication skills are below average we recommended family to go on this cruise you have had the best part of £18.000 hard earned money from us For what Never again Regards paul lee