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ROBERT THOMAS

ROBERT THOMAS

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by ROBERT THOMAS

Marriott Vacation Club logo

Marriott Vacation Club

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2 out of 5 stars
Oct 1, 2022

Sadly Roaches and Hurricane Threat

Sadly, we had a very unfavorable experience this year at The Marriott Monarch in Hilton Head Island SC. This was our ninth stay there over the past 12 years. Units were updated about three years ago. Pools and beach access also improved. Roach infestation was the issue. In kitchen and bathrooms! We called on Sunday morning then on Monday. Orkin sprayed. But they were still there on Wednesday. “Sorry about that” was the only response from Front Desk. Threat of Hurricane Ian meant all pool furniture etc was removed early Wednesday morning. We decided to cut our week’s vacation short and leave Thursday morning due to roaches and hurricane threat. Our last visit to Monarch!