Never Again
Never Again! Do not use this service Tutor failed to turn up to Zoom session. Rebooked for the following week. Tutor again failed to turn up. Was charged twice and requested a refund with no response. 03/02/2023 Called no answer at Cluey 08/02/2023 Called Spoke to Hetvi who acknowledged the cancellation and said Nicole would call back in a few minutes. Never received a return call 09/02/2023 09.30am Called and spoke to Hetvi again. I explained that I never received a return call. Nicole apparently away today and was promised that Courtney now handling the case would call back within the hour. Still waiting for a return call from Courtney. Called again and spoke to Jerby who then transferred to another number. On hold waiting again in queue. I really don't need a call, just acknowledge the cancelation in writing and acknowledge and transact the refund for services that you have not provided!! Terrible service. Never Never Never again