RSD Travel
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RSD sell their holidays in a misleading…
RSD sell their holidays in a misleading way and confusion is added when the tour guide also misleads. We went on the Croatia,Montenegro and Bosnia Herzegovina tour. The 7 day cultural tour is in reality 5 days. Day 1 is travelling to Dubrovnik. The arrival at the hotel was at 9.00 pm and we were told we were ‘ lucky’ that the staff had kept the buffet open. There were approximately 180 RSD customers arriving together and flight was on time, so a puzzling comment. The next 5 days involved getting up very early and cramming too much into each day. Day 7 did not involve Budva, that was crammed into Day 6. Day 7 was a very early start in order to visit jewellery and leather factories. We stopped at a viewpoint to see Sveti Stefan and were then dropped for free time in an ad hoc stop as the beach resort hotel were not prepared to book us in. Again free time was so limited we were rushing to eat and get back to the coach. The RSD site is still showing Day 7 as part of the seven day cultural tour with a stop in Budva but it is a wasted transit day. The beach hotel was fine when the weather was good but freezing when not. Some staff were polite and helpful but restaurant staff frequently rude. The food was lukewarm at best and food reappeared frequently so stomach upsets occurred.We ended up eating at a restaurant across the road as the buffet experience was vile. The guide was unprofessional. He drove off because a client was 2 minutes late and only stopped the coach because the rest of us were very vocal about this not being right. He told us that there were no restaurants near the hotel so we would need the extra food packages. A lie. Extra packages amounted to £450 per person. On Day 14 we vacated our rooms at 10.00 waited six hours to be collected and arrived at the hotel in Dubrovnik at 9.45 pm Exhausting and boring. We will not be repeating a holiday with RSD.