eSky Travel
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Incorrect ticket info
I made a flight reservation (KLM) on this site by accident, because I am an inexperienced and unfrequent traveller. They sent me the ticket ok, everything looked fine. However, today - four days before the flight, I tried to view the booking on the KLM website. Turned out, the PNR was invalid and I couldn’t access it. Had it not been for the kind and patient agent from KLM, I would not be able to get on the flight. The problem? The dearture time changed, esky sent me the new ticket with an old and therefore invalid PNR. Thanks to the awesome agent, I got the right PNR and will be able to board the flight in a few days. Kudos to KLM, shame on esky!