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Airport Van Rental
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Van Rental
Our flight was delayed. We called to notify them and the person said that we better get there before 12PM bc he will not wait. When we got there, he wanted insurance certificate and insurance policy number. He would not rent to us unless he had policy number or we took out liability insurance. As a soccer club, we have insurance rental liability. We explained that to him and he would not accept it. Luckily, I had my flash drive and computer that we could pull up the policy number. This is unacceptable at 12AM when no manager is also present to help. We liked the car and we have rented from you before. I am just hoping this was a one time situation.