SI
Sixt
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Car had a flat tyre in the middle of…
Car had a flat tyre in the middle of nowhere. Roadside assistance took us to the nearest garage where I had to pay 370 for two brand new tyres. The office here refused to compensate me, I’ve sent multiple emails and calls to customer support and have been ignored. You don’t have clear breakdown procedures in place and you’re refusing to take responsibility even after I’ve paid for full damage protection. Disgusting and dishonourable behaviour. Will never rent from you again. And I hope people are discouraged from renting with you because you have no accountability