Sixt
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Rome/Fiumicino Airport
Stay away from these guys, they will scam you out of your money! They charged me for over EUR 700 of services I had specifically declined at the desk and for other fees/costs they never gave me any notice of. Based on other reviews you can find online (rripadvisor, Google, etc.), they seem to have a habit of doing so. They started charging my credit card only after I had returned the car - once a week after the return, then once more almost 2 months after the return! They will take your electronic signature you give at the desk and apparently copypaste it to whatever they feel they want to charge you after the return. Lessons learned: never give your signature electronically, always sign paper copy only. Also, when transacting with Sixt (if you would still be so inclined), please always terminate your credit card immediately after drop-off. They give no explanation of the costs charged or evidence of agreement. When reaching out to their customer service they give you absolutely nothing, just pretty much a big F.U...knowing that it may be difficult to protect your rights as someone living in another country. I've rented cars across the world and never witnessed anything even remotely as outrageous as this. Will not be using Sixt ever again. Going deeper into the rabbit hole and having investigated other reviews online with regard to Sixt Fiumicino (and apparently Sixt Italy in general), it seems that the behavior described above is unfortunately customary by Sixt. Unlawful and fraudulent use of signatures and charges from credit cards seem to be commonplace. Needless to say, such actions constitute a criminal offence.