HE
HealthHero
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Keep well clear of Health Hero
I am a VHI customer an needed to use the online doctor service as I am sick. My situation is time sensitive as I am due to take a long haul flight this week. I was left waiting for the doctor for about 15 mins after which I received a call cancelling my appointment due to technical difficulties. I was offered an appointment for the next day Sunday, which is of no use as my pharmacy is closed on Sunday. This company are a complete waste of time, treating medical care as a commodity, I may as well be looking for a pincture repair. I will never use this service again an I am seriously considering changing my health care insurance as a result of my experience. My advice is to keep well clear of Health Hero.