Trotters Childrenswear & Accessories
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Missleading beanbag
I have bought a personalised bean bag that looked quite large in the website. The website had an option for next day delivery paying extra which I have paid for. The day after I got an email saying it would take 2 weeks to arrive missing my son's birthday. Only when the bean bag finally arrived, I realised it is only suitable for children aged 2-5 years old. My son is 8 so I have no use for it. I contacted the costumer service and they implied it is my fault because they don't mentioned ages on their website. I could also not return it because it is personalised. I will not buy from this retailer ever again.