CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

 

© 2026 TrustNew, Inc. All rights reserved.

SitemapAccessibility
Back to homeBack
Jasmin

Jasmin

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Jasmin

HM hotels logo

HM hotels

View company profile →

1 out of 5 stars
Mar 4, 2024

Customer Service is extremely bad.

Customer Service is extremely bad. Wee booked the complete package (hotel, flights, transfer) via HM Hotels. Right after booking, flights were changed (ok this is bad, but it can happen). I received this information only from the airlines, not from HM itself. When I told them about it, asking if they can adapt this change in the booking details and if they will inform the transfer agencies, they told me they will request a fee if they do so. Excuse me? For what?? This should be included in the service? Never again I will book anything with them. Custer retention not existing! Really disappointing experience.